Appointments & Deposits

All services are by appointment only.
A deposit is required to secure your booking. Appointments are not confirmed until the deposit has been received. Remaining balances are due at the time of service.

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Cancellation & Rescheduling

We kindly require at least 24 hours’ notice for cancellations or rescheduling.
Cancellations made without proper notice may result in deposit forfeiture.

Same-day cancellations and no-shows will result in loss of deposit and may require full payment upfront for future bookings.

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Lateness Policy

If you are running late, please notify us as soon as possible.
Appointments delayed more than 15 minutes may need to be rescheduled to maintain the quality of service for all clients.

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Refund Policy

Deposits are non-refundable.
All completed services are final sale.

Retail items, wigs, and extensions are final sale unless defective at the time of purchase.

If you have concerns regarding your service, please notify us within 48 hours.

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Service Disclaimer

Results may vary depending on hair condition, maintenance, and adherence to aftercare recommendations.

Clients must disclose any scalp conditions, sensitivities, or allergies prior to service.